Returns & Refunds Policy

At Hariom Developer, we aim to deliver the highest quality web and app development services. However, we understand that situations may arise where a refund is necessary. This policy outlines the terms and conditions under which refunds may be issued.

1. Eligibility for Refunds

Refunds may be considered under the following conditions:

• Project Cancellation (Before Work Begins):
  If the project is canceled before any development work has started, you may be eligible for a 10% refund of the total payment made.

• Unsatisfactory Final Delivery:
  If the final deliverable does not meet the agreed-upon specifications and the issue cannot be resolved through revision, a 10% refund may be considered, depending on the circumstances.

2. Refund Request Process

To request a refund, please follow these steps:

1. Submit a Refund Request:
   Send an email to either:

   • developer@hariomdeveloper.com (Project Support)

   • accounts@hariomdeveloper.com (For billing/financial matters)

   Include your:

   • Name

   • Project or invoice ID

   • Reason for the refund request

2. Evaluation of Request:
   Our team will review your request and may ask for clarification or documentation.

3. Resolution:
   You will be notified of our decision within 7–10 business days.
   If approved, the refund will be issued to your original payment method.

3. Non-Refundable Services

The following services are non-refundable:

• Completed Projects: Once a project is completed and delivered, it is considered final.

• Milestone Payments: Payments made for work stages already completed are non-refundable.

• Third-Party Services: Costs incurred for services like domain names, hosting, plugins, or other external tools are not refundable.

4. Changes to This Policy

Hariom Developer reserves the right to change or update this Refund Policy at any time. Any changes will be posted on this page and become effective immediately.

5. Contact Us

If you have any questions or concerns about this Refund Policy, please reach out:

• General Queries: developer@hariomdeveloper.com

• Accounts & Billing: accounts@hariomdeveloper.com

• Phone (India): +91-9262232136

Thank you for choosing Hariom Developer. We appreciate your trust and are committed to ensuring transparency and satisfaction.